Frequently Asked Questions

Quick answers about shopping car accessories on CrazzyCars.pk — COD, payments, fitment, and delivery across Pakistan.

Do you offer Cash on Delivery (COD) in Pakistan?

Yes. Cash on Delivery is available nationwide. For COD orders, pay a small booking advance (from Rs. 250, or more if the product requires a % advance) after placing your order and send the screenshot on WhatsApp. It is deducted from your total and refunded if the item doesn't fit. The balance is collected on delivery.

How much are delivery charges?

Delivery is Rs. 250 for regular items, or Rs. 500 when the order includes bulky items (splitters, side skirts, spoilers, floor mats, etc.). COD orders require a booking advance (from Rs. 250) before processing; the balance is Cash on Delivery. There is no order-value waiver for delivery. Roof or trunk spoilers and Express (Daewoo) use a different courier rate shown at checkout.

How do I pay with JazzCash or bank transfer?

Choose JazzCash or bank transfer at checkout, pay the full order total to the account details shown, then send your payment screenshot on WhatsApp. We process the order after we receive the screenshot.

How can I track my order?

When your order ships we share a Postex tracking number by WhatsApp/email. Track it on our Track Order page or the courier tracking link.

How do I know if a part fits my car?

Open the product page and check vehicle fitment (make/model/years). You can also shop by car under Shop by Vehicle. If you are unsure, message us on WhatsApp with your car year and model.

What is your return or exchange policy?

Returns and refunds are accepted within 7 days only when an item arrives defective or we shipped the wrong item — in those cases you'll receive a full refund. Change of mind is not eligible for return, refund, or exchange. See our Returns Policy page to start a claim.

How long does delivery take?

Most orders ship within 1–2 business days after payment confirmation (or COD booking confirmation). Lahore: 2–3 business days (confirmed). Other cities: delivery time will be confirmed at checkout.

Is CrazzyCars.pk a trusted store for car accessories in Pakistan?

CrazzyCars.pk ships car accessories nationwide from Gujranwala. We list vehicle fitment on product pages, offer Cash on Delivery on eligible items (small booking advance, balance on delivery), and handle returns under our published returns policy. Message us on WhatsApp with your order number if you need help — we do not use fake star ratings or invented reviews.

More detail on how COD works, body-kit exceptions, and refunds: Cash on Delivery. Policy pages: returns & wrong-item · delivery charges (regular vs bulky).

Still need help? Contact us